Digital Commerce meets transformed B2B sales model

Internet and Mobile as a combined force is dramatically accelerating the speed at which B2B companies go to market and is disrupting the traditional B2B sales model. Your customers are smarter than ever and prefer the simplicity of searching through a catalogue online and making the purchase necessary rather than extensive manual process of order forms, POs over endless phone calls, particularly if they’re strapped for time. Also the digital channel has emerged as the most cost effective means to acquire new customers. When commerce meets digital, great things can happen for B2B companies.

Customized order placement and management workflows for B2B businesses

Traditional order placement process is time consuming and inconvenient – You need to maintain a stalk of documents, do multiple manual check and cross references. Xretail solution empowers you with customized workflows, which are exclusively built for B2B business. One of the order placement workflows can be of a classical eCommerce shopping experience (search, explore, add to cart and place the order).

Different pricing mechanisms to choose from

In the traditional world, you will be grappling with manually calculating individual discount as you will provide differential pricing based on different factors. Digital commerce solution can help you with different pricing mechanisms, which you can assign to individual customers. The solution will also empower you to automate the pricing assignments you have made for different customers.

Credit based payment mechanism

Xretail offers wide array of payment options, which are apt for B2B business including credit based payment option. You can set credit limits to your customers and manage your customer’s orders accordingly. Else let them order and then authorize the order manually based on the current credit limit of the customer. Moreover you can integrate with your accounting systems to keep all accounting / financial information related to your customers.

Catalogue Management made easy

Traditionally you have been limited in your customer reach through the printed product catalogue, where there are limitations to showcase your complete range. Also with the vat array of products, you spend considerable effort and time for generating and managing the product codes / identifiers.

Generate business leads and grow your business

Increasingly your prospects use internet as a touch point for doing research and short listing dealers. You can stay ahead of the race by optimizing your eCommerce site for featuring in search engines and leveraging social media channels for reaching out to your prospects.

Let your customers place and manage their orders anywhere

Smartphones have become part and parcel of personal and professional lives. More importantly your customers multitask and have lack of time. When they usually want to place order, they use their phone extensively.

Enable your sales force with tablets

Traditionally your customer’s order management / sales force used paper for taking orders and then the data gets entered into system. There are multiple challenges with paper based system – it might lead to manual errors and translating data from paper to system takes time.

Simplifying forecasting and ordering

Forecasting and ordering is a repetitive yet important process, which every customer of yours undergoes. If there is a small error in this process, then there is a big financial penalty – the lead time might not match with customer’s demand leading to loss in sale.

Seamless integration with third party systems

With Xretail, you can meet the needs of your internal and external customers and easily integrate your site with your enterprise resource planning (ERP) and customer relationship management (CRM) systems, accounting, human resources, and back-end systems to provide pricing, stock levels, order status and payment information.